domain not reachable from Android devices

0

Hi, I have registered a domain with Route 53. It points to an IP address of the application running as AWS EC2. I can reach it Mac, Windows, Android and iphone using chrome/firefox. However, some folks are not able to reach it from Android devices using browser. Any ideas what might be causing this. Many thanks for any pointers.

vm vm
asked 6 months ago138 views
1 Answer
0

Hi,

I have seen similar cases in the past: it is probably due to some filtering (ip addresses, ports, dns names) implemented by the mobile operator of those mobile devices.

So, what I would suggest (if you can interact with one of those device owners) is to ask them to do 2 trials to reach your site with the failing device:

  1. when on mobile network
  2. when hooked to a wifi network where other devices (PCs, phones, etc.) can reach your site

So, you can confirm or not my initial hypothesis above. If correct, you will have to handle that with corresponding mobile telco.

Best,

Didier

profile pictureAWS
EXPERT
answered 6 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions