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Error: This AWS account currently does not support creating load balancers. For more information, please contact AWS Support.

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I am getting the below error ehile creating LB.

This AWS account currently does not support creating load balancers. For more information, please contact AWS Support. Kindly enable creating load balancers for my account. Thank you!

asked 10 months ago784 views

2 Answers
0

This error is common for AWS accounts, especially new ones, and can occur for several reasons:

  1. Account Activation: Your AWS account might not be fully activated yet. Ensure you've completed all required steps including adding a valid payment method, verifying your phone number, and choosing an AWS Support Plan. It can take up to 24 hours after activation for all services to become available.

  2. Billing History: For brand new accounts, AWS may restrict load balancer creation until you establish a billing history. Some users have reported that using other AWS services first to generate some account activity can help.

  3. API Throttling: AWS might temporarily restrict your ability to create certain resources like load balancers, especially for new accounts, to prevent service abuse.

  4. Service Quota Limits: You may have reached the maximum number of load balancers allowed in your account for that specific region.

Here are some steps you can try:

  1. Wait and Retry: Sometimes these issues resolve themselves after 24-48 hours for new accounts.

  2. Try a Different Region: Attempt to create the load balancer in a different AWS region to see if the issue is region-specific.

  3. Check for Unused Resources: Ensure you don't have any hidden load balancer resources in other regions.

  4. Use Other Services: Try using other AWS services to establish billing activity on your account.

  5. Contact AWS Support: As suggested in the error message, reaching out to AWS Support is the most direct way to resolve this issue. They can investigate and potentially enable load balancer creation for your account.

Unfortunately, some users have reported waiting several days for a response from AWS Support on this specific issue, especially with Basic Support plans. If your workload is time-sensitive, you might consider upgrading your support plan temporarily to get faster assistance.
Sources
Getting this AWS account currently does not support creating load balancers. For more information, please contact AWS Support. | AWS re:Post
Service Not available for ALB first time | AWS re:Post
Cannot create Application Load Balancer — "This AWS account currently does not support creating load balancers" (new account, verified, credits active) | AWS re:Post
Load balancer creation error | AWS re:Post
im not able to create a load balancer in my aws console account | AWS re:Post

answered 10 months ago

EXPERT

reviewed 10 months ago

0

This message just means that your AWS account doesn’t have enough billing history with AWS to be auto-approved for the creation of Elastic Load Balancers (ELB).

Free Accounts and Billing Support should be able to help with this. https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/billing-get-answers.html#billing-support

AWS
EXPERT

answered 10 months ago

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