Problem with closing an account I don't have access to

0

I've been practising with aws organizations and AWS SecurityHub and I've created child organizations on domain, that I don't have access to... I cannot delete it because I have an error saying that I need to have valid Payment method attached, but to do it I need to first login into that organization...

I'm in point where I have no idea what should I do... Where should I start

2 Answers
0

Hi There,

I'm so sorry to hear about this, it's not the experience we strive for.

I recommend reaching out to our Support team for this issue, you can create a support case for this concern here: http://go.aws/support-center. If you're having trouble accessing your account, you can get help by completing this contact form: http://go.aws/account-support.

Best regards,

— Aimee K.

AWS
EXPERT
answered 2 years ago
0

For member account to leave AWS Organization. Billing information must be added using the root user of the member account. By default, you don't have access to the root user password in a member account that was created using AWS Organizations. If required, recover the root user password by following the steps at ( https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_access.html#orgs_manage_accounts_access-as-root)

For more details on removing member account, refers to the documentation at: https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_remove.html

AWS
answered 2 years ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions