When you create a job, you provide the address that you want the Snowball shipped to. The carrier that supports your region handles the shipping of Snowballs from AWS to you, and from you back to AWS. Whenever a Snowball is shipped, you get a tracking number. You can find each job's tracking number and a link to the tracking website from the AWS Snow Family Management Console's job dashboard, or by using API calls to the job management API. Following is the list of supported carriers for Snowball by region:
I believe you ve taken 2 day shipping in the US. What does it show in the Console when you login to the AWS account ? Is it possible for you to also create an AWS Support case to check on the same ?
Hi there, Thank you for providing the JOBID details. I can see internally in our system that this device has been prepared and was shipped via UPS. It should arrive today. Tracking number should be available in your AWS console. Thank you again for your interest in the AWS Snow Service.
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