PROBLEMS WITH S3 DISCONNECTS

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Hello AWS Support , Greetings for the day and I hope that you are well.  We have a special situation with a production, We have an instance of ubuntu, which has a fileSystem called s3fs. Lately it has been failing to dismount, it is worth mentioning that to remount we perform the following actions:

  1. sudo su
  2. su - git 3.fusermount -u /var/www/resources
  3. s3fs -o nonempty -o iam_role='rol_ssm' -o endpoint="us-west-2" -o use_cache=/tmp/cachegit stargroup-resources /var/www/resources

When the FS is unmounted, question marks appear. d?????????    ? ?        ?           ?            ?          resources/

Additional I add the data of the instance where the FS is mounted

DISTRIB_ID=Ubuntu DISTRIB_RELEASE=14.04 DISTRIB_CODENAME=trusty DISTRIB_DESCRIPTION="Ubuntu 14.04.6 LTS" NAME="Ubuntu" VERSION="14.04.6 LTS, Trusty Tahr" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.6 LTS" VERSION_ID="14.04" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

Could you please support us?

Karen T,

Itera´s Cloud Operation Rep

asked 8 months ago48 views
1 Answer
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Hello Karen,
This post just came to my attention, and it appears to be a duplicate of another post which I already answered. Please check my answer there, and feel free to continue the conversation in that post in case you have any additional questions.
Thank you!

SUPPORT ENGINEER
answered 8 months ago

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