AWS Client VPN endpoint cannot be ping

Question

I have a Milesight gateway which I want to connect to my AWS vpc using aws client vpn

I have followed this tutorial to do the set up the AWS VPN

https://www.youtube.com/watch?v=grwmzPT5JY4

and follow this guide to set the vpn connection on my Milesight gateway

https://support.milesight-iot.com/support/solutions/articles/73000546283-how-to-connect-milesight-gateways-to-openvpn-cloud

Now, I cannot even ping the remote ip address which downloaded from the config ovpn file which is something like this
ff.cvpn-endpoint-sadasr23123w.prod.clientvpn.ap-northeast-3.amazonaws.com nor I cannot create a vpn connection from my milesight gateway

the ping result showed: 
"4 packets transmitted, 0 packets received, 100% packet loss"

Could anyone help me out?

Oleksii Bebych · Answer

AWS Client VPN endpoint use either the port 443 or the port 1194, with support for both TCP and UDP

I don't think that ICMP  (ping) is open on the Client VPN endpoint

You can try "telnet 443" instead of ping.

you can also try this guide 
https://www.youtube.com/watch?v=VFiQ4w-jDRs

AWS Client VPN endpoint cannot be ping

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