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Can we disable the thumbs up/down in Amazon Q for Connect?

0

We have a pletora of users and some of them are new. We would like to know if it's possible to disable the thumbs up/down in Amazon Q for Connect so that only senior call takers are able to validate the content.

Topics
Application IntegrationBusiness ApplicationsMachine Learning & AI
Tags
Amazon QAmazon Connect
Language
English
asked a year ago329 views
1 Answer
1
Accepted Answer

There is currently no way to disable the thumbs up/down feedback mechanism.

AWS
answered a year ago
AWS
EXPERT
reviewed 9 months ago
  • Admin-Zventus
    a year ago

    Thank you for taking the time to reply to us. The idea was to disallow new comers since they might not be ready to be brought into the loop of evaluating the conent. But that's that.

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