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Cannot upgrade lightsail instance

0

When I take a snapshot I try to create a larger instance I receive this error

Sorry, your account can not create an instance using this Lightsail plan size. Please try a smaller plan size or contact Customer Support if you need to use a larger plan.

What I should do? Also I cannot find how I can send ticket to customer support
I receive the message you could not send ticket due to basic plan

Topics
Compute
Tags
Amazon Lightsail
Language
English
Gerasimos-A
asked a year ago337 views
1 Answer
0

These errors typically appears for newly created accounts when trying to access some services in specific regions which require additional verifications to be completed. Unfortunately, without support ticket I don't find an option to upgrade the lightsail instance.

AWS
Ram_TAM_AWS
answered a year ago
  • Gerasimos-A
    a year ago

    Thank you, The account is not new. It is at least 5 years old. Also how I can create a ticket? When I try to do so it I go the error msg you don;t allow to customer support due to basic plan.

    I can not see how to proceed with the lightsail plan upgrade

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