AWS sign in - have account number but no email?

I have a client that has lost an employee and thus their aws login information. They have their account number. But cannot sign in. The employee's old email does not work as is not a valid account.

How to rectify this and regain access. They do have their keys to that account. Just not their login.

Topics: Management & Governance
Tags: AWS Account Management
Language: English

rePost-User-0707242

asked 2 years ago488 views

1 Answer

Newest
Most votes
Most comments

Are these answers helpful? Upvote the correct answer to help the community benefit from your knowledge.

You should open a support case here: https://support.aws.amazon.com/#/contacts/aws-account-support/.

EXPERT

kentrad

answered 2 years ago

Relevant content

Lost User Login Credentials
marie
asked 2 years ago
Adding email address to account with phone number login attribute
sbeyers
asked a year ago
AWS login issue - sign-in information does not exist
Tigran
asked a year ago
Sign-in issue for AWS employee using Amazon e-mail
Accepted Answer
AWS-User-9199220
asked 2 years ago
How do I sign in to my AWS account if my credentials don't work?
AWS OFFICIALUpdated a year ago
What do I do if I can't sign in to my AWS account?
AWS OFFICIALUpdated 8 months ago
How do I recover a lost or forgotten AWS password?
AWS OFFICIALUpdated 10 months ago
How do I reset a lost or broken MFA device for my IAM user or AWS account root user?
AWS OFFICIALUpdated 9 months ago
Create an AWS Account using your bank account available in Germany
EXPERT
Raheem Mussa
published a year ago
VPC IP Address Manager's 'Public IP Insights': A free and simple feature for customers to get insights on their public IPv4 usage
EXPERT
Nawaz
published 2 years ago

AWS sign in - have account number but no email?

Add your answer

Relevant content