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Elasticache for Redis cluster service update got stuck

0

We applied 'elasticache-redis-6-2-update' Service Update for our 1-node Redis cluster in ElastiCache but update got stuck. Currently cluster is in 'modifying' status for more than 4 hours. Is it possible to stop/cancel/rollback service update procedure?

Topics
Database
Tags
Amazon ElastiCache for Redis
Language
English
asked 4 years ago2.7K views
1 Answer
0

Yes, the update can be stopped but not from a customer perspective. You need to open a support case via the Support Center in your AWS Account (https://console.aws.amazon.com/support/home?#/) to request the cancellation.

EXPERT
answered 4 years ago

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