Workmail reports:You are currently not allowed to send this e-mail. Please try again later.
" You are currently not allowed to send this e-mail. Please try again later.
2023-08-24 08:58:45 : An error occurred while trying to deliver the mail to the following recipients: XXXX@gmail.com
Technical report:
Final-Recipient: rfc822; XXXX@gmail.com
Status: 5.0.0 "
I have the same problem, is it your limitation? If so, what is the specific strategy for restricting, such as how many emails are sent within 1 minute? I am very anxious, please reply as soon as possible.
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You should validate your use against the quotas for the service. Specifically the following quota limiting outbound email on a per user basis.
| Resource | Default quota | Upper quota for change requests |
|---|---|---|
| Recipients addressed per user per day using the domain that you own | 10,000 recipients external to the organization, with no hard quota on recipients internal to the organization | There is no upper bound. However, Amazon WorkMail is a business email service and not intended to be used for bulk email services. For bulk email services, see Amazon SES or Amazon Pinpoint. |
https://docs.aws.amazon.com/workmail/latest/adminguide/workmail_limits.html#per_user_limits
Hi,
I'm sorry to hear you're experiencing problems with sending mails. I checked your account and there was a reach out about suspected violation of WorkMails terms of service. This case was auto resolved after not receiving any response from your. end. This also means that the limits applied for this still apply. You should still see the case on your personal health dashboard. If its still within the right time window, you can reopen the case. If that is not possible I suggest reaching out to support about the case to restart the process to address the concerns that raised the initial case.
Kind regards, Robin
You can inform us about the illegal terms of service, so that we can adjust.
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I have checked that the number of sent emails has not exceeded the limit, why can't I send them?