Exceed monthly credit limit

2

I am getting an error saying that I have exceeded monthly credit limit, and cannot publish any batch. I have searched the problem for a while but cannot get a proper solution. Can anyone tell me how to deal with it?

  • hi i too getting this issue. have you resolved the problem. please reply

  • I'm stuck with the same issue. I have no idea why AMZN decide to take a system that was working just fine and replaced it with a Byzantine credit limit process. It's like they actively don't want us to be customers.

asked 2 years ago1180 views
1 Answer
0

I too have searched for this information and haven't succeeded in finding it anywhere in the MTurk information. But I may have missed it.

To resolve this issue, send a message to the support link below and ask MTurk to increase your monthly spending limit:

https://support.aws.amazon.com/#/contacts/aws-mechanical-turk

I am told by Amazon MTurk support that when an account is set up, there is a review and a monthly spending limit is applied to your account. According to the support email I received, the way this review is done is "proprietary."

It is worth noting that if the projected cost of your HITS assessed by MTurk exceeds the monthly spending limit to your account, this may affect how your HITS run (ie you may be prevented from approving workers, bonusing, or launching compensation HITs, if this limit is projected to be “overspent” within the month). In other words, even if you haven’t spent up to the maximum of the “spending limit,” if the projection is that you exceed this amount, these issues still arise.

A temporary fix might be to change (decrease) the sample size of your HITS in the hopes that the projection now meets the monthly spending limit, but I think it is best to work with MTurk to establish the limit you need. It may necessitate proof you are capable of paying the amount; I don't know.

IN SUM: To rectify this, contact their support and request the increase and hopefully an increase is approved.

answered 2 years ago
  • My limit shows as 2,500 and my hit of 1,008 still exceeded the limit. I dropped it down to just 2 and it still exceeded the limit which is insane.

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