Account-level Suppression List & Bounce Rate

Hi werbeckes,

If you attempt to send an email to an address that's on the global suppression list, Amazon SES counts that email when it calculates the bounce rate for your account. However, if you attempt to send a message to an address on the account-level suppression list, Amazon SES doesn't count that email toward the bounce rate for your account.

Bounces against either of these lists are counted toward your daily sending limit.

We'll update the documentation early next week to include this information.

Hope that helps!

Brent @ AWS

Hi werbeckes

It depends on the reason for the email being added to the suppression list. If it was added to the account-level suppression list due to a hard bounce or complaint, it will also be added to the global suppression list and therefore count to your bounce rate and impact on your SES reputation. I therefore take the protection of the sender reputation mention in the post as the reputation as recorded by the email provider of the recipient, rather than the reputation shown in SES.

How long the email address stays on the global suppression list is dependent on if it has recently been on the list. It can be on the list for up to 14 days.