By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post

Root Email No More In Use

0

I have an AWS account. The root login email account is not is use anymore. When trying to login it is asking for the verification code sent to that email root email id which we cannot access. So we are unable to sign-in and use the resources. We just have the 12 digit account id. Please help to access my account.

Topics
Security, Identity, & ComplianceManagement & Governance
Tags
AWS Identity and Access ManagementAWS Account Management
Language
English
VWO
asked 2 months ago152 views
2 Answers
0
Accepted Answer

Hello.

It may be better to contact AWS from the URL below.
The URL below is a contact form that you can use if you are having sign-in issues.
https://support.aws.amazon.com/#/contacts/aws-account-support/

profile picture
EXPERT
Riku_Kobayashi
answered 2 months ago
profile picture
EXPERT
Giovanni Lauria
reviewed a month ago
0

You need to contact with support team, you have the details here at the bottom of the page: https://docs.aws.amazon.com/IAM/latest/UserGuide/troubleshooting_root-user.html

Thanks!

profile pictureAWS
JuanEn_G
answered 2 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content