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My Account Got Hacked and someone has changed my Email

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My Account got hacked and someone changed my root email how to get back my account

3 Answers
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Reach out to AWS Support immediately - http://go.aws/account-support

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answered 15 days ago
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Hi there,

I'm terribly sorry to hear about this, it's not the experience we strive for. I can understand your need for getting this resolved, which is why I've reached out internally to the team handling your case to communicate the feedback and concerns you've shared here.

For your privacy, we're unable to discuss account or case details via this platform. Rest assured, our team has full visibility and will follow up with you in your open support case as soon as possible.

In the meantime, please continue to keep an eye out for email correspondence from our team and continue to communicate any issues or questions within your case.

We appreciate your patience while we work on this for you.

Best regards,

— Aimee K.

MODERATOR
answered 15 days ago
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Hi there,

Your case has been updated, please review the next steps our team has provided to you. Kindly communicate any concerns or questions directly through your email correspondence.

Kind regards,

— Aimee K.

MODERATOR
answered 14 days ago

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