Unable to purchase prepaid HITs

Question

Hello,  
  
I was not able to purchase prepaid HITs on the Amazon Mechanical Turk requester site today (Sept 24). Each time that I tried to make a purchase, I got the error message "There has been an error displaying your payment methods, please refresh and try again", and refreshing the page does not work either...I'm wondering whether anyone has encountered the same issue? How can I add payment to my requester account in this case?  
  
Thanks.

User Research · Answer

We are also seeing this error and unable to purchase prepaid hits

TeamZebra · Answer

We're still seeing this issue now and we've filed multiple tickets. Amazon hasn't updated their status page with any issues so far (https://requester.mturk.com/status/).  
  
Edited by: TeamZebra on Sep 24, 2021 6:33 PM

rePost-User-7427912 · Answer

And nothing until now? I still have the same issue.

Unable to purchase prepaid HITs

Add your answer

Relevant content