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Thanks for bringing up the issue. 300 DIP seems like a reasonable resolution at which OCR should work fine. However, I can confirm some of the details at the top are missing. So, in this case, could you please reach out to the Textract team via a support case citing quality issue - and provide the redacted document to help the team debug what exactly is happening with the document. Thanks.
answered 2 years ago
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Hi,
I found there is a bug in Textract API. If the page has a barcode or QR code a the bottom of the page, It won't pick up few lines from the top. If I remove the barcode from the page, then it will report back all the the text in the document.
Thanks.