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Hello.
Is it possible to perform name resolution using the "dig" command after adding a CNAME record for verification?
If the CNAME record cannot be resolved, try registering it directly from the Route53 console instead of from the Amplify console.
https://docs.aws.amazon.com/amplify/latest/userguide/to-add-a-custom-domain-managed-by-a-third-party-dns-provider.html
Troubleshooting methods are described in the document below.
https://docs.aws.amazon.com/amplify/latest/userguide/troubleshooting-custom-domains.html
By the way, can NS records resolve names correctly?
If the NS record cannot be resolved, the hosted zone may not be configured correctly.
Hi Riku, I tried dig command it is not returning response. I have directly added CNAME record still facing the same issue. I checked NS records on this website: https://www.whatsmydns.net/, it shows correct nameservers.
I tried adding CNAME manually and also let Amplify add it automatically but in both cases, I am getting the same error message. I did follow all the troubleshooting guides, I googled the same errors, but could not find any solution.
Just had this issue. Make sure your contact information for the domain is verified. AWS sends you an email that, for me, went to spam. https://us-east-1.console.aws.amazon.com/route53/domains/home?region=us-east-2#/DomainDetails/<your-domain.com>
Once I was verified, it worked.
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