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Adding amplify custom domain hosted in route53

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I have a public domain in aws route53 and trying to add this domain as a custom domain on amplify but getting this error message in the second step: [AmplifyWaitTimeout] The domain association has failed because we did not find the CNAME verification record on the DNS entries of your domain.

I have added provided CNAME records on my hosted zone.

I had never experienced this problem with old interface before, started getting this issue with the new amplify interface

4 Answers
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Hello.

Is it possible to perform name resolution using the "dig" command after adding a CNAME record for verification?
If the CNAME record cannot be resolved, try registering it directly from the Route53 console instead of from the Amplify console.
https://docs.aws.amazon.com/amplify/latest/userguide/to-add-a-custom-domain-managed-by-a-third-party-dns-provider.html

Troubleshooting methods are described in the document below.
https://docs.aws.amazon.com/amplify/latest/userguide/troubleshooting-custom-domains.html

By the way, can NS records resolve names correctly?
If the NS record cannot be resolved, the hosted zone may not be configured correctly.

EXPERT
answered 2 years ago
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Hi Riku, I tried dig command it is not returning response. I have directly added CNAME record still facing the same issue. I checked NS records on this website: https://www.whatsmydns.net/, it shows correct nameservers.

answered 2 years ago
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Error message

CNAME was added here, i confirmed

I tried adding CNAME manually and also let Amplify add it automatically but in both cases, I am getting the same error message. I did follow all the troubleshooting guides, I googled the same errors, but could not find any solution.

answered 2 years ago
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Just had this issue. Make sure your contact information for the domain is verified. AWS sends you an email that, for me, went to spam. https://us-east-1.console.aws.amazon.com/route53/domains/home?region=us-east-2#/DomainDetails/<your-domain.com>

Once I was verified, it worked.

answered 7 months ago

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