Rules for incoming emails in Amazon WorkMail


I have created a test user in Amazon WorkMail, and I created a group that contains this user. I created an alias for the user as well. I created also two additional email folders for the user. I setup a rule in the WorkMail web client that moves the email to one of the folders when the message is sent to the group email address. This works as expected. I setup a second rule which moves the email to the second folder when the message is sent to the user's alias email address. However this second rule does not work. The message set to alias always ends up in the Inbox.

I used a test domain provided by Amazon.

asked 2 years ago543 views
1 Answer


You can create rules for aliases by selection the condition option "Headers contain words" and enter the alias. That should fix the issue of the messages not matching.

Kind regards, Robin

answered 2 years ago

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