Unnecessary Bills in AWS account

Question

HI Team AWS

I am using AWS for learning purposes. But i have no knowledge about billing. I just saw AWS email of Amount 82.09 INR is charge please remove this amount. However if you can check I never used the account from July 1 to till now.

Please let me know how to remove these bills and if any services running on my account which cause me bill -  Please help to stop that services as I have checked thoroughly I haven't found any services in the backend.

I would really appreciate your support and help

I am waiting to hear form your side
Regards,
Sunil K

Riku_Kobayashi · Answer

Hello.

AWS re:Post is a community forum site and cannot provide refunds for charges incurred with AWS.  
If you encounter unexpected charges on your AWS account, please contact AWS Support by opening a case under "Account and billing".  
It doesn't necessarily mean that they will refund your money, but I think they will share with you the appropriate steps to take.  
Inquiries under "Account and billing" can be made free of charge.  
https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/checklistforunwantedcharges.html  
> For questions about your AWS bills or to appeal your charges, contact AWS Support to address your inquiries immediately. To get help, see Getting help with your bills and payments. To understand your bills page contents, see Using the Bills page to understand your monthly charges and invoice.

You can contact AWS Support by signing in to your AWS account and accessing the URL below.  
https://console.aws.amazon.com/support

> I have checked thoroughly I haven't found any services in the backend.

Based on the information currently shared by you, it is unclear which AWS service is causing the charge.  
If you share an image of your invoice, we can give you some advice.  
https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/getting-viewing-bill.html

Garre Sandeep · Answer

Hi sunil

it seems you've encountered an unexpected charge on your AWS account and are unsure of its origin. This is a common concern for new AWS users.

**Contact AWS Support**:

Provide detailed information about the unexpected charge, including dates, amounts, and any relevant screenshots.
AWS Support can investigate the issue and provide guidance.

**Stop Unnecessary Services**:

1. Terminate Instances: If you find any unused EC2 instances or other resources, terminate them.
2. Delete Resources: Remove any unnecessary resources like S3 buckets, IAM roles, or security groups.
3. Pause Services: For services like RDS or DynamoDB, consider pausing them if not required.

Follow the link to contact Aws Support

https://aws.amazon.com/contact-us/

Unnecessary Bills in AWS account

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