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amazon connect work spaces in AWS

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I want to create 4 workspaces in amazon connect (DEV,QA,UAT,PROD) and wanted to connect these 4 workspaces to terraform 4 workspaces . Is it possible in single AWS account .Because one AWS account provides only two amazon connect instance .

Topics
End User ComputingApplication IntegrationBusiness Applications
Tags
Amazon WorkSpacesAmazon Connect
Language
English
Javed
asked 4 months ago173 views
1 Answer
0
Accepted Answer

Yes, it is possible to create four different Amazon Connect instances of a contact center in the same account, you will need to open a support ticket to request a service limit increase. For more information check the admin guide section related to your question: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html

AWS
Magda
answered 4 months ago
  • Javed
    4 months ago

    ok understood that after requesting the support team they will increase the limit . But don't you think its complicated to to set 4 workspaces(DEV,QA,UAT,PROD) in single AWS account and add these work spaces to 4 different work space in terraform . instead of this i can have 4 different AWS accounts named as DEV,QA,UAT,PROD and add these 4 accounts in a master AWS account under AWS organization . it will be easy from terraform to map these 4 accounts from 4 workspaces in terraform as well. Please share your thoughts

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