how to fix an hacked account please help


i think my account has been hacked using a phishing method, i m struggling for weeks in order to get a real call from your services in order to explain the situation A service called amazon turk mechanical has been activated in my account at the same time as a FMA code that blocked me my access to my account. i tried to fix it but amazon asked me for an affidavit, from a lawyer which i had to execute, Then i had again to fix the fees on turk 25k usd !!! i tried to inform your service that it was not due to me but you still tried to withdraw the amounts from my credit card!!

i had on the phone a supposed agent from amazon to fix the problem but i assume it s a fake agent. I'd like your serviceto contact me by phone and by email bothly in order to fix that +xxxxxxxxxxxx ( it s a morrocan number ) i'm rebei karim my email account is

accept my best regards

*Personally Identifiable Information (PII) removed - Randi S.

1 Answer

Hi Rebei,

I apologize for any continued frustration regarding this issue.

While I can’t discuss account or case details here, I was able to look into your case and can see our agents have been attempting to reach out via email. To keep the line of communication open, please respond to the most recent no-reply email. Be sure to check your spam/junk folders as our responses can be filtered there.

If you’d like, you can also reach out to our MTurk team using this form:

Thank you,

- Randi S.

answered 2 months ago

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