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AWS Connect Access URL for the Private Link

0

Hi, Community

I have created a AWS Connect instance and got the access url https://instance_id.my.connect.aws .And I can visit it from the public Internet.

Is there any solution that can disable the public access url and just can visit that access url from the private Internet. I imagine when I create a AWS Connect instance, I can only access the url from the on-premise environment.(There is already direct connect between on-premise and aws cloud).

After searching the Documentation,  I got "The core Amazon Connect service does not support AWS PrivateLink or VPC endpoints." https://docs.aws.amazon.com/connect/latest/adminguide/vpc-interface-endpoints.html

It means the AWS Connect access url only support the access from the public Internet?

Thx a lot for your help.

Topics
Networking & Content Delivery
Tags
AWS PrivateLink
Language
English
Chi Zhang
asked 7 months ago332 views
1 Answer
0

Hello.

I think Amazon Connect's VPC endpoint is for privately operating Amazon Connect's API.
That means I don't think it can be used to connect privately to an Amazon Connect instance.
https://docs.aws.amazon.com/connect/latest/adminguide/vpc-interface-endpoints.html

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EXPERT
Riku_Kobayashi
answered 7 months ago
  • Chi Zhang
    7 months ago

    Thx a lot for your answer. I just would like to find a solution how to hide the AWS Connect public access url. There are three identity management options for AWS Connect instances.

    1. Store users in Amazon Connect. Will create a Public Access Url: https://instance_id.my.connect.aws
    2. Link to an existing directory. Choose your own Directory. I will try to implement this way . Perhaps it can hide the public access URL.
    3. SAML 2.0-based authentication. Will create a Public Acess Url: https://instance_id.my.connect.aws

    I am just concerned that my customer doesn't want to expose their access URL to the public Internet even though there is an SSO option.

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