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ACM SSL Certificate for custom domain validation timed out (not Route 53)

0

Hi, i have registered a domain with all-inkl.com and requested an SSL certificate from ACM. I have chosen a DNS validation method, and added CNAME record as well as CAA record on my DNS provider webpage. Unfortunately, the certificate validation was not successful and timed out after 72 hours. What could have I done wrong?

Topics
Security, Identity, & Compliance
Tags
AWS Certificate Manager
Language
English

asked 3 years ago716 views

1 Answer
1

Hi There

There could be a few reasons why this is happening including

  • The CNAME record isn’t added to the correct DNS configuration.
  • The CNAME record has additional characters or is missing characters.
  • The CNAME record added to the correct DNS configuration, but the DNS provider automatically adds the bare domain to the end of its DNS records.
  • A CNAME record and a TXT record exist for same domain name.

Please follow the steps in this troubleshooting guide: https://aws.amazon.com/premiumsupport/knowledge-center/acm-certificate-pending-validation/

AWS
EXPERT

answered 3 years ago

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