Here's the step-by-step description of my problem.
I created a new MTurk requester account, and it seemed to force me into linking that account to AWS billing (instead of pre-paying for HITs as was done in the past). I mean, I looked carefully, and the only way they offered to do the billing was through AWS.
So, I linked my Mturk requester account to AWS. And I added a valid credit card to AWS. On AWS Console, under Service Quotas >> AWS Services >> Mechanical Turk, it says the Monthly Usage quota's "Applied quota value" is 1,500. Which, I assume, is US dollars. That's far more than I need to spend on MTurk, so it looks like my monthly credit limit is plenty high.
Back on MTurk, at requester.mturk.com/account, the top of the page says, "Your account is configured to pay for HITs using AWS Billing. You are not permitted to purchase Prepaid HITs at this time." So, it looks like I'm ready to start paying for HITs to be done.
As a first test, I tried to publish a tiny HIT, with a total cost of 54 cents. I've been using MTurk for years as a requester at another organization, so I'm certain I created the HIT correctly.
MTurk will not publish that tiny HIT. The error: "You have exceeded your monthly credit limit." As I described above, the monthly usage quota is $1,500, so that doesn't appear to be the reason I can't run a $1 HIT.
I would be entirely willing to pre-pay for HITs. I've got a valid credit card in my hand, and I want to use it. But pre-paying doesn't seem to be an option anymore for new requesters. Is that right? Just no way at all anymore?
What's the solution/workaround for this "You have exceeded your monthly credit limit"? How is a new requester supposed to pay for HITs?
AWS OFFICIALUpdated 2 years ago
Hi, I too getting this issue. Have you resolved the problem？
Is this issue resolved? Can you please tell me what steps did you follow to resolve this?
Is this issue resolved? Can you please tell me what steps you followed to resolve this?
Same. I'm new and my limit says it's 2,500 already yet I couldn't publish something for 1,008. I dropped it to 2 and that exceeded the limit too. So I'm pretty sure when you're new the limit is 0. We are forced into AWS billing and can't use pre-paid HITS or pay upfront in any way and then they don't give you a workable account. I've been waiting for 5 days and this is after being told 3 times my case is being expedited.