New subscription quotas

I understand your frustration with the quota limitations on your new AWS subscription, especially when trying to set up a test environment for a charitable organization. Unfortunately, there isn't a quick solution to immediately increase quotas for new subscriptions beyond requesting increases through the standard channels.

For new AWS accounts, lower initial quotas are often applied as a precautionary measure. These quotas typically increase over time as the account establishes a usage history and trust with AWS. However, this process can indeed take several weeks or months.

In your specific situation, here are some suggestions that might help:

1. Continue to request quota increases, but adjust your approach:

   • Instead of requesting more than the default quota, try requesting a smaller increase that's above your current limit but below the default. For example, request 100 concurrent Lambdas instead of 1001.
   • In your request, clearly explain the purpose of your project (testing for a charity), the low expected usage, and why you need the increase.

2. For AWS Connect phone numbers, explain in your quota increase request that you need at least one phone number for testing purposes, detailing why it's crucial for your project.

3. Consider using a different AWS account if possible. If you or the charity have an older AWS account with a more established history, you might have better luck with quota increases on that account.

4. Explore alternative testing methods that work within your current limits. For Lambda, you might be able to simulate concurrent executions without actually running them simultaneously.

5. Reach out to AWS Support again, emphasizing the charitable nature of your work and the importance of testing. Sometimes, explaining your situation to a different support representative can yield different results.

6. If the charity qualifies, consider applying for AWS credits through the AWS Nonprofit Credit Program, which might help establish more credibility for your account.

While these steps may not provide an immediate solution, they represent the best approaches given the constraints of new AWS accounts. Unfortunately, there's no guaranteed fast track to higher quotas for new subscriptions, but persistence and clear communication about your project's needs can help expedite the process.
Sources
AWS service quotas - AWS General Reference
Requesting a quota increase - Service Quotas
Creating a service quota increase - AWS Support