Viewing registered sender IDs in Pinpoint

Question

We've recently registered a Sender ID for use in Australia via AWS Support. This process was fine. AWS Support confirms that we have the relevant Sender IDs registered.

However, we cannot view them in the console by  "Pinpoint > SMS and voice > Phone numbers" and then selecting the "Sender ID registrations" tab. I've clicked through all regions in all accounts, and double checked the region (ap-southeast-2) and account that we filed the report request for. For all of these, the console is empty:

![Screenshot of empty AWS console](/media/postImages/original/IMnyWgQqqgQwGjTb9HrKDYNA)

I've also checked related services like SNS's "origination numbers" and that is also empty (and indeed refers us back to Pinpoint).

How do we view our registered Sender IDs?

(We asked AWS Support this question and were referred here as they "do not provide technical support".)

Accepted Answer

Hello,

Thank you for reaching out to us.

Kindly allow me to address your query below :

>> I would like to inform you that as of now customer cannot view their registered Sender IDs in the console and can only use their already registered Sender IDs to send the messages by following the steps mentioned in the document below :
      [+] - https://docs.aws.amazon.com/pinpoint/latest/userguide/channels-sms-awssupport-sender-id.html#channels-sms-awssupport-sender-id-settings

Moving ahead, I have taken note of your request. Kindly note that our product teams rely on valuable feedback like yours to prioritize new service features and functionality.

I would like to inform you that I have raised a feature request on your behalf with our service team for the above feature. Unfortunately, I do not have an ETA as to when the feature will be reviewed/implemented/released. We request our customers to keep an eye on product announcements for upcoming features. You may follow the AWS new announcements and feature releases in AWS news [1], blogs [2] and forum [3].

Thank you for your cooperation. We hope this information proves helpful.

Hope you have a great day ahead and Stay Safe!

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References
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[1] What's New - https://aws.amazon.com/new/  
[2] AWS News Blog - https://aws.amazon.com/blogs/aws/  
[3] AWS QuickSight Forum - https://repost.aws/tags/TAc2_3dD_zSuaTNb_sYZ46ew/amazon-pinpoint

Viewing registered sender IDs in Pinpoint

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