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Unable to receive emails on our private email id from namecheap

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hi, I talked to namecheap support and they advised us to put their MX records and TXT record after which we'll be able to receive emails on our private email id.

We did so, but unfortunately we are still unable to receive an email.

It is interesting to know that we are able to send emails from our private email address but not receive any email on it.

asked 5 years ago1.8K views

1 Answer
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it seems like my problem has been resolved by removing the @ sign from hostname

I'll re-post if issue is faced.

answered 5 years ago

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