Cannot enable MFA for account

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I have tried Authy - both on my phone and the desktop app - and I have also tried Microsoft Authenticator. Each time I scan the QR code and provide the 6 digit code I receive "Invalid MFA Code"

asked 2 years ago537 views
2 Answers
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Hello

Please look at the information from the link to enable the MFA on the devices https://aws.amazon.com/iam/features/mfa/?audit=2019q1

You can Enable MFA for the IAM user and ROOT account, You can find the information to enable MFA for the IAM User and Root account, If you are enabling the root account MFA you need to enter two values in order to enable MFA. if you have this problem then you just need to delete the app and reinstall it again.

I am using desktop app in named [https://apps.apple.com/in/app/authenticator-app/id1538761576] Authenticator in Mac OS and Google authenticator those works pretty good, If you have still troubles you just need to reset app and re install again.

Thank You GK

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GK
answered 2 years ago
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Hello,

The most likely possibility as to why you are receiving an invalid MFA code error is because your MFA could be out of synchronization with AWS. You can resynchronize your MFA device, following the steps as seen here: https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_sync.html.

If you are still facing difficulties, reach out to AWS Support for MFA here: https://support.aws.amazon.com/#/contacts/aws-mfa-support.

AWS
answered 8 months ago

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