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What browsers does Amazon Connect support?

1

When using Amazon Connect, what browsers are supported for agents and supervisors when configuring the contact center and engaging customers?

Topics
Application IntegrationBusiness Applications
Tags
Amazon Connect
Language
English
profile pictureAWS
EXPERT
AWS-samfred
asked a year ago549 views
2 Answers
4
Accepted Answer

As of writing this answer, Amazon Connect supports the following browsers:

  • Google Chrome: Latest three versions
  • Microsoft Edge Chromium: Latest three versions
  • Mozilla Firefox: Latest three versions
  • Mozilla Firefox ESR: All versions supported until end-of-life

Amazon Connect does not support mobile browsers, but audio of calls can be forwarded to mobile devices.

For the latest updates on Amazon Connect browser support, visit https://docs.aws.amazon.com/connect/latest/adminguide/browsers.html

profile pictureAWS
EXPERT
AWS-samfred
answered a year ago
0

Just out of interest, why is Safari not supported?

Vito
answered a year ago

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