In general, when requesting access to SES production the AWS SES Trust and Safety team will review the request details (use case, handling bounces ..etc[]), the details must comply with the AWS Acceptable Use Policy ( http://aws.amazon.com/aup/ ) and read the Amazon SES Service Terms (section Amazon Simple Email Service (SES) of http://aws.amazon.com/service-terms/ ).
That said please note that the Production access and Limit Increase requests decision is under the sole discretion of AWS SES Trust and Safety team and when they take decisions, it depends greatly on how the service will be used and if it can impact the AWS SES negatively.
When they do deny the request, they'll do so while stating what other information they'd need, I can see that you would like to understand better why you have got the above feedback, and why the production request is denied, hence I would like to suggest that you work with them via same case to ensure that you get required support as needed, please reach out to them again to understand why they have denied the request.
Once you reach out to them, they might ask you follow-up questions such us but not limited :
- What is the nature of your business, and how do you plan to use Amazon SES to meet the needs of your business?
- How do you collect the email addresses that are on your mailing list?
- How do your subscribe and unsubscribe processes work?
- How do you handle bounces and complaints?
Please reply to the support case for further investigations/details.
[] Moving out of the Amazon SES sandbox - https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html
My aws SES production access is deniedasked 6 months ago
AWS SES Request production accessasked 5 months ago
[WorkMail] Do I need to request production access in SES?Accepted Answerasked 9 months ago
Why AWS and SES team is so non-friendly?asked 9 months ago
SES team deny Production Access requestasked 10 months ago
Production Access deniedasked 10 months ago
How long does it takes to get answer from AWS to my support case?asked 4 days ago
My Production Access request was denied without any real reasons.asked 10 months ago
Amazon SES production access denied without any important reasonasked 10 months ago
AWS SES Production Request Deniedasked 10 months ago