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Hello.
As the error message states, email address may be on the suppression list.
Therefore, please execute the AWS CLI command described in the document below to check whether the email address in question is registered in the suppression list.
https://docs.aws.amazon.com/ses/latest/dg/sending-email-suppression-list.html#sending-email-suppression-list-view-entries
aws sesv2 list-suppressed-destinations
If it is registered, execute the following command to remove it from the suppression list.
https://docs.aws.amazon.com/ses/latest/dg/sending-email-suppression-list.html#sending-email-suppression-list-manual-delete
aws sesv2 delete-suppressed-destination \
--email-address recipient@example.com
Try running AWS CLI commands from CloudShell.
https://docs.aws.amazon.com/cloudshell/latest/userguide/welcome.html
Thank you dear for your detailed answer.
I have gone through the solution you provided above. Please note that no such email address is registered with Suppression list.
Please check and give us another solution to try so that we may be able to resolve our problem.
Thanks
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Thank you dear for your detailed answer.
I have gone through the solution you provided above. Please note that no such email address is registered with Suppression list.
Please check and give us another solution to try so that we may be able to resolve our problem.
Thanks