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For more information regarding WorkMail routing issues, see Troubleshooting mail routing issues. If these troubleshooting steps don't resolve your issue, you can try disabling and reenabling the user account. If you need further support after attempting these solutions, contact AWS Support.
answered 9 months ago
issue is that I am not receiving emails however only I am able to sent email
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You can try reviewing the steps linked here, if you're still experiencing issues: repost.aws/questions/QU-mnDMb_jSdSwplvJZLiWDQ/unable-to-receive-email-using-amazon-work-email-but-can-send#AN2ZHlGvCLTZWLGrAautbwgw.
answered 9 months ago
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Hello Amir,
What email client are you using with WorkMail? https://docs.aws.amazon.com/workmail/latest/userguide/clients.html
Still won't get proper answer of my questions
Still won't get proper answer of my questions work mail
Hi Amir, the reason I was asking if you're using an email client with WorkMail is because those different email clients have slightly different troubleshooting steps. If your intention or goal is to use WorkMail without an email client, that's useful to know.