Hi Amanda, sorry for any confusion experienced! This doc may help you: https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/checklistforunwantedcharges.html. However, if you'd like, you can open a case via our Billing team here: go.aws/support-center. They have all the tools needed to assist you.
Sorry you're still seeing these charges, Amanda.
The EBS volume should be removed automatically. You can find more on that here: https://repost.aws/knowledge-center/recovery-terminated-instance.
As you're not seeing the charges in your console, make sure you expand the Elastic Block Store part of the menu, the one you're looking for should be visible if you click 'Volumes'. You can also use the commands listed here to see if the volume is gone: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ebs-describing-volumes.html.
Once you've finished the above steps, respond on your Billing case to continue working with our team on next steps.
- Randi S.
I terminated the instance today and now I am trying to delete the EBS volume and not seeing anything under the EC2 dashboard in the region I am being charged for.
Most likely this is because when you terminated the instance, the attached volumes were deleted as well. Now they're all gone that's why you can't see them (note that it's normal for volumes to disappear right away from the AWS Console, whereas the instance tends to hang around in a "Terminated" state for anything up to an hour before disappearing). The amount you're seeing in the billing dashboard is the charge accrued from the start of the current billing period until the moment the instance (and thus the volumes) were terminated.
Whether the volume is deleted when the instance to which it is attached is terminated depends on the Delete on Termination attribute https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ebs-volumes.html#persistence-benefit
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