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Changing the UI of the Amazon Connect Streams CCP

1

Hi,

I am new to Amazon Connect and I have build my own Amazon Connect Streams using the instructions and code present on the GitHub. Following are the links:-

GitHub Code: https://github.com/amazon-connect/amazon-connect-streams

GitHub Documentation: https://github.com/amazon-connect/amazon-connect-streams/blob/master/Documentation.md

The application is running as expected. But now I have to change the UI of the CCP. Basically, I have to change the entire look of the CCP. But I am not able to locate the files that are required to make the UI changes.

Please help.

Topics
Application IntegrationBusiness Applications
Tags
Amazon Connect
Language
English
AWS-User-0151029
asked 2 years ago2341 views
1 Answer
1

Here is a sample blog on the UI: https://aws.amazon.com/blogs/contact-center/manage-agent-desk-phone-settings-with-a-custom-contact-control-panel/

Workshop on Custom CCP: https://catalog.workshops.aws/amazon-connect-bootcamp/en-US/module6

Workshop on full customization: https://catalog.workshops.aws/amazon-connect-softphone-controls/en-US/7-exercise-3

AWS
Phani_L
answered 2 years ago

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