Amazon SES IP address is showing up on 0SPAM and SORBS SPAM blocklists


We have just setup using Amazon SES to send out mailings and was going through final preparations today before utilizing it. We ran a test message through a test portal and it came back showing that the sending IP address was blocklisted by 0SPAM and SORBS SPAM. I have confirmed this using MXToolbox. Is there a way to get this resolved quickly or to get us setup with another shared IP address that is NOT already listed as SPAM by blocklists? ...... is the IP in question.


asked 10 months ago191 views
2 Answers

Yeah good luck getting AWS to care about this issue. According to support, AWS engineers should respond here within a day or so, and I see your question has been up for 16 days now with no response. I have no idea why so many people pay to use such a flawed service as SES

answered 10 months ago

I understand this is an old issue, but I would just like to clear this up:

We actively monitor DNSBLs that could impact delivery across the entire Amazon SES service, or that could impact the ability to send email to recipients who use major email providers, such as Gmail, Yahoo, AOL, and Hotmail. The DNSBLs offered by Spamhaus fall into this category. When one of our IP addresses appears on a list that meets either of these criteria, we take immediate action to have that address removed from the DNSBL as quickly as possible.

We don't monitor DNSBLs that are unlikely to impact delivery across the entire Amazon SES service, or that don't have a measurable impact on delivery to major email providers. The DNSBLs offered by SORBS and UCEPROTECT fall into this category. Because of the specific listing and delisting practices of the vendors who operate these lists, we are unable to have our IP addresses removed from these lists.

DNS Blackhole List (DNSBL) FAQs

answered 7 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions