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Thank you for your answer! I think any configuration there would affect all my computers the same. It must be something specific to my computer. All of my computers are running Win 10. I've tried setting up a new profile in Edge but that made no difference. Also gets the error in Firefox and IE. I'll try creating a new user on my computer later and see if that works. CF does not have the capability to block a specific computer, does it?
You can block IP addresses and Bots via WAF ACLs, but that would give a different error code. I wonder if your CF logs would provide any clues?
It could be related to how CF is configured to cache errors.
Update: Apparently there are numerous users having the same issue and the vendor is in contact with Amazon about it. Still don't have any idea why some users would be affected and others are not.
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There is some possibility that content for your wife's computer is cached (either on computer or on CloudFront for specific cookies/headers). I'd recommend to give a try with different client (PC which never accessed it before or mobile phone / tablet)