WorkDocs Owner left the Company

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This question is regarding the free corporate WorkDocs instance given to all Amazon employees (https://amazon.awsapps.com/workdocs/)

Our team has a file saved on WorkDocs that is linked to update a dashboard. We have updates we need to make to the file, but the owner of the WorkDocs file has left the company. A few members on our team have contributor access, but the person who needs to make the updates only has viewer access.

Is it possible to transfer ownership from an inactive owner?

Olivia
asked a year ago322 views
3 Answers
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You will need to transfer ownership https://docs.aws.amazon.com/workdocs/latest/userguide/transfer-owner.html

Reffer to a system administrator to resolve this

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EXPERT
answered a year ago
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You can also transfer ownership of a document using https://docs.aws.amazon.com/workdocs/latest/adminguide/transfer-docs.html NOTE: This transfer is from an inactive user to a new active user. You'll need to set the original user to inactive as per https://docs.aws.amazon.com/workdocs/latest/adminguide/inactive-user.html

If you transfer ownership of a folder, it also transfers ownership of the documents in that folder.

In all cases you will need Amazon Workdocs Admin permissions.

I would also recommend you don't share the actual link in future.

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answered a year ago
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Thank you both for your answers. I don't think I'm able to use those methods however, as I'm on the corporate Amazon WorkDocs instance and not an administrator. Do you know how I could find the administrators on the corporate instance?

Olivia
answered a year ago

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