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You can add another email address to Credly, or change your default address https://support.credly.com/hc/en-us/articles/360021220951-Can-I-add-multiple-emails-to-my-account-
if you sign into re:Post under a different email address to that which you use for Credly, you can put the Credly email as an alternate and display your badges on your profile https://aws.amazon.com/about-aws/whats-new/2023/05/aws-re-post-multiple-email-addresses-profile/
Hi Steve, training and certification support team already resolved my issue. It is resolved by merging several accounts and just retain a single account which is my personal account. Badging email is updated to personal email address but not sure if updated manually or automatically resolved by merging. However, the issue that I had earlier was that I almost forgot my email addresses. The support team ask me to identify the email addresses that I had in your account. Although they are helping in identifying your email addresses like they are asking if I own the email addresses, but it took a lot of back-and-forth email exchanges to resolve the issue.
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Hi Steve, thanks for answering. The problem is that the email associated in cert metrics cannot be used anymore as I am already resigned and will soon be deleted. That is why I need to change to my personal email address. Also, I am having issues with asking support on this as they cannot handle the update of email address in AWS cert metrics. I don't know if it is really hard to update the credly badging email in cert metrics or just a simple update in the database.
OK I got you now. It sounds like you have done what I would be doing if I was in your position (I don't work for AWS) which would be to get in touch with the Training & Certification team https://support.aws.amazon.com/#/contacts/aws-training after going through the FAQs at https://www.aws.training/Support#certification and https://aws.amazon.com/certification/faqs/ (which end up sending you to the contact page anyway)
Maybe some of the AWS people that post on here could offer some better advice.