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/After restarting instance This account is currently blocked and not recognized as a valid account./

After restarting instance This account is currently blocked and not recognized as a valid account.

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I just restarted my instance now my state is stuck on stopped and getting an error (This account is currently blocked and not recognized as a valid account.) I created a case also now more than 20 hours but still no response my business totally relay on this please help me to solve this ASAP

1 Answers
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Hi there... So for this, “I just restarted my instance now my state is stuck on stopped and getting an error (This account is currently blocked and not recognized as a valid account.) I created a case also now more than 20 hours but still no response my business totally relay on this please help me to solve this ASAP”,

I strongly lean towards the resource/account being blocked or suspended. They can check with the Account verification team to confirm any issues that are account related at - aws-verification@amazon.com or contact AWS Billing & Accounts team here - https://support.aws.amazon.com/#/contacts/aws-account-support/

Here is another useful doc they can refer to to address these kinds of issue - https://aws.amazon.com/premiumsupport/knowledge-center/sign-in-account/

answered 21 days ago

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