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It appears you're experiencing a common issue when trying to access an AWS account with an email address that was previously associated with an account. Here's what might be happening and how you can address it:
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Email already associated: If you're trying to create a new account with an email that was previously used, AWS won't allow you to reuse that email address for a new account. This is a security measure to prevent unauthorized access to old accounts.
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Previous account deletion: If you had an account with this email before and deleted it, you cannot reuse the same email to create a new account, regardless of how much time has passed since the deletion.
To resolve this issue, you have a few options:
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Use a different email: Create a new AWS account using a different email address that has never been associated with an AWS account before.
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Email modification: If you're using a Gmail account, you can use a trick by adding a "+suffix" to your email. For example, if your email is example@gmail.com, you could use example+aws@gmail.com. Emails sent to this address will still arrive in your main inbox.
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Contact AWS Support: If you believe there's an error and you should have access to an account with this email, you may need to contact AWS Support for further assistance.
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Check for existing account: Ensure that you're not trying to create a new account when you actually have an existing one. Try the "Forgot Password" option on the sign-in page to see if you can recover access to an existing account.
If you continue to have issues, it's recommended to reach out to AWS Support directly for personalized assistance with your account access problem.
Remember, it's crucial to keep your AWS account credentials secure and to maintain access to the email address associated with your account for important communications and account recovery purposes.
Sources
I am unable to create a new account as it says it already exists. | AWS re:Post
Logging into AWS problem | AWS re:Post
Troubleshooting AWS account sign-in issues - AWS Sign-In
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