10DLC campaign stuck in 'Reviewing' for 5 months, cannot delete, still being billed

Question

Greetings,

My 10DLC campaign registration remains stuck in REVIEWING status and I am almost certain that five (5) months is more than enough to process it.  At this point all I'm looking for is to discard this service since I don't have purpose for it anymore.

I opened support case *************** almost three weeks ago, and specifically requested backend cancellation, yet all I keep receiving is instructions on waiting for the campaign registration to complete and steps forward.

Can anybody recommend something conclusive?   Point me in the right direction?

Regards

*Edit: Removed case ID — Roman Z.

AWS Support - Roman · Accepted Answer

Hi there.

I apologize for the delay in responding to your case.

I understand your need to have this resolved, and I have taken action internally to give your case visibility.

Continue monitoring your case via our Support Center for an update: http://go.aws/support-center.

— Roman Z.

ps1715 · Answer

Thank you.  Will be monitoring the case ID's for resolution by AWS..

Your help is sincerely appreciated.

10DLC campaign stuck in 'Reviewing' for 5 months, cannot delete, still being billed

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