I can't create new Cloudfront distributions

Question

A couple of days ago a friend logged into my AWS account. And it turns out that now it says that my account is at risk but it's not like that, because it was under my authorization, I already did what the account asked me to do and I still can't create new distributions. Please help

Amazing Ash
a year ago
What is the error you are seeing when attempting to create a new distribution?

Answer

Chris is correct regarding opening an AWS Support Case, that is the best way to get additional help and information.

To help prevent this from happening in the future, can you provide additional details on how you allowed your friend to log into your AWS? 
* Did your friend log in using the 'root' user credentials?
* Are you utilizing IAM Identity Center to manage user accounts for AWS?

For best practices related protecting your account's root user, see the AWS documentation on AWS Account Management.
* [Best practices to protect your account's root user](https://docs.aws.amazon.com/accounts/latest/reference/best-practices-root-user.html)

Answer

Please open a ticket with AWS Support. They will be able to help you with your account issues directly.
 
* [How to create a support case](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#creating-a-support-case)

I can't create new Cloudfront distributions

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