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The 'Transaction not found' error message generally indicates that the database table is empty.
Would recommend you to check if your database is configured correctly as per this document. And check if the database has the data by querying the database manually first.
And if nothing works to assist you better, we require details that are non-public information. Hence, please open a support case with AWS using the following link:
[+] https://console.aws.amazon.com/support/home#/case/create
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