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answer is send pound key after dtmf entries when mixing with lex. support answered wrong. forums didn't help. had to go to sales engineer and up to some high level person on connect side to get this answer.
answered 4 years ago
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is this was your first try ?
https://aws.amazon.com/fr/blogs/contact-center/amazon-connect-with-amazon-lex-press-or-say-input/
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