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Why are AWS bills paid by IAM users?

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Dear Teams

This morning I received a charge for using AWS services from my account ****2579, and the payment was indeed charged to my credit card, but my account is an IAM User, and the root user is registered by a company account. Shouldn’t the root user registered by the company pay the fee?

Thank you!

Topics
Cloud Financial Management
Tags
AWS Billing
Language
English
Sean Chang
asked 6 months ago151 views
1 Answer
0
Accepted Answer

Raise a billing support case with AWS about this and they can progress it for you https://support.console.aws.amazon.com/support/home#/case/create?issueType=customer-service

  • Type: Account and billing
  • Service: Billing

And select the most appropriate category for your issue.

The AWS re:Post community doesn't have visibility of the billing details in your account.

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EXPERT
Steve_M
answered 6 months ago
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EXPERT
Didier_Durand
reviewed 6 months ago

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