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It sounds like there is another distribution created with the same (or an overlapping) CNAME configured - this could be the same or in any AWS account.
You should check your CloudFront resources, as well as any other services that may create a cloudfront distribution on your behalf (such as API Gateway).
Failing that, reach out to support with more specific information and they'll be able to provide more specific guidance.
answered 5 years ago
For me, it was an old AWS Amplify app that I had created while following a tutorial on YouTube. If anyone else has this issue you may need to delete an app you suspect has the same CNAME.
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I have deleted all my cloudfront distributions still I am facing same issue why ? I want to delete a certificate also . It is showing used in cloudfront resources . but I have no distribution