I had an unexpected charge, and I'm very desperate about it.

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Good evening, everyone, how are you? I've been studying and doing labs to learn more about AWS. I was testing Amazon Quicksight, and from what I had seen, I could use it for a free period without incurring charges. I created the account and then deleted it. However, today I received a bill for $190, and I'm quite desperate because I don't know how I'm going to pay it.

Can you help me figure out what to do in this situation?

3 Answers
5

AWS Free tier provides 30 days 10GB of spice data free for up to 4 users.

Please refer AWS Free Tier for Quicksight

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If you used Quicksight more than 30 days then it's quite possible you are charged for the usage beyond 30 days. However I'd suggest you to check your bill over Billing Console and see if there are other charges as well. $190 for Quicksight only seems less likely.

  1. Go to Cost Explorer -> Choose Date Range in right pane
  2. Granularity -> Daily
  3. Dimension -> Service

This would give you the details about what are those services which incurred charges to you during that period.

Important:

If you don't find any clue for these charges, I'd suggest you to log a support case under Account and billing category, AWS support would be able to assist you and would help you to get a resolution if at all, these are not legitimate charges.

Hope this helps.

Comment here if you have additional questions, happy to help.

Abhishek

profile pictureAWS
EXPERT
answered 7 months ago
profile pictureAWS
EXPERT
iBehr
reviewed 7 months ago
  • Like I mentioned in my answer, use the link which I provided and log a support case under Account and Billing category. Support team would definitely help you out. Rest assured.

1

Hey, don't panic.

Raise a support ticket and ask that you get a refund due to the fact that you were not expected any charges. I have done it before and they honored the request. Make sure to highlight the charge that you are talking about.

profile pictureAWS
Ray T
answered 7 months ago
0

I created the account yesterday and deleted it today, as you can see from the image, it was for this service. I didn't use the 10GB. I opened a support case to try to understand what happened.

Enter image description here

answered 7 months ago
  • Like I mentioned in my answer, use the link which I provided and log a support case under Account and Billing category. Support team would definitely help you out. Rest assured.

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