AWS Lightsail WordPress Secure Domain Offline

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Hi everyone,

I have created a WordPress instance in Lightsail. Since then, my domain has gone offline. However, when I log in to AWS Lightsail it becomes online. Also, I noticed if I remove the SSL certificate again becomes online. Can you please help me how I can solve this issue?

Thanks Heerbod

NESTech
asked 2 months ago83 views
1 Answer
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Hello.

I have created a WordPress instance in Lightsail. Since then, my domain has gone offline.

What does it mean when a domain goes offline?
Does this mean that you cannot access the domain from your browser and view the website?

However, when I log in to AWS Lightsail it becomes online.

Please tell me more about this situation.
Does logging into Lightsail mean connecting to Lightsail via SSH or something?
Also, did you do anything when you connected to Lightsail?

SSL certificate again becomes online.

Based on this information alone, I suspect that there was a problem with the way the SSL certificate was configured or the web server was configured.

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EXPERT
answered 2 months ago
  • Hi, Thanks for your comments.

    What does it mean when a domain goes offline? Does this mean that you cannot access the domain from your browser and view the website? yes I cannot.

    Does logging into Lightsail mean connecting to Lightsail via SSH or something? Also, did you do anything when you connected to Lightsail? When I login AWS lightsail it become online.

    Based on this information alone, I suspect that there was a problem with the way the SSL certificate was configured or the web server was configured. Any suggestion?

  • When I login AWS lightsail it become online.

    Please tell me more details. Could you please tell me specifically which screen you accessed and what command you executed?

  • Hi, AWS lighsail, I used the step by step procedure to create wordpress.

  • Hi,

    Thanks for using Lightsail. Can you provide more details on which steps you were following and the results of those steps?

    If you are trying to set up an SSL certificate with your WordPress instance, please consider using our new guided experience to set up LetsEncrypt SSL certificates for WordPress instances instead. Check out this tutorial to learn more:

    https://docs.aws.amazon.com/lightsail/latest/userguide/amazon-lightsail-tutorial-launching-and-configuring-wordpress.html#set-up-wordpress-instance-website

  • Hi AWS-Leslie, thanks for your comment. I have followed the guideline. The SSL is a problem however I recently found out that the website is OK in another country (Canada) but in here (Australia) it is very slow to come up or does not come up sometimes.

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