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Can we customize Aws Connect Customer Profile?

0

I have enabled Customer Profile in my Aws Connect instance. When I have enabled Customer Profiles it provides default fields in Customer Profiles to store our customer's data.

Problem

I just want to know how I can customize these default fields and want to transform it into my desired/required fields. Please tell me how I can achieve this.

Topics
ComputeManagement & GovernanceMachine Learning & AIApplication IntegrationBusiness ApplicationsMicroservices
Tags
High Performance ComputeAWS Management ConsoleAmazon ConnectMicroservices
Language
English
AWS-User-8471608
asked 3 years ago960 views
1 Answer
0

You likely want to look into PutProfileObjectType API which allow you to add unified data into Customer Profiles.

As a starting point I'd recommend to read our Blog Post around using this method to add unified data from third party systems into Customer Profiles.

profile pictureAWS
faddi
answered 3 years ago

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